Nirmala Sitharaman, Nandan Nilekani's Twitter Chat Over Glitches On New Tax E-Filing Website

Finance Minister Nirmala Sitharaman on June 8 asked Infosys & its Chairman Nandan Nilekani to fix technical glitches being encountered on the income tax department’s new e-filing website, after users flooded her Twitter timeline with complaints. Infosys was in 2019 awarded a contract to develop the next-generation income tax filing system to reduce processing time for returns from 63 days to one day & expedite refunds. The portal went live on June 7 evening. Early on June 8, Sitharaman took to Twitter to announce the launch of the new portal, http://www.incometax.gov.in, saying that the “important milestone to make the compliance experience more taxpayer-friendly” went live at 2045 hrs on June 7. But, soon, her timeline was flooded with user complaints. “I see in my TL grievances and glitches. Hope @Infosys & @NandanNilekani will not let down our taxpayers in the quality of service being provided,” she tweeted later. A few hours later, Infosys Chairman Nandan Nilekani responded to Sitharaman's tweet saying that the firm “regrets these initial glitches and expects the system to stabilise during the week”.

(The above story first appeared on LatestLY on Jun 09, 2021 01:21 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).