New Delhi, June 3: Several users took to social media platform X on Monday to complain about a technical glitch they were facing while trading on the brokerage firm Zerodha's trading app Kite. The glitch comes on a day when the stock market surged to record levels, coinciding with exit polls projecting a third term for Prime Minister Narendra Modi in the recently-concluded Lok Sabha elections. Voicing their frustration on social media, a user wrote, "Zerodha down.
Very poor service when it matters the most". Another user said, "#Zerodha glitch, my funds are showing negative 83L. Almost gave me a heart attack this morning". "Zerodha's consistency is truly disappointing. It seems to fail on all the important days," one more user mentioned. However, the brokerage firm responded to individual user complaints on X. Zerodha, Groww Trading Platforms Face Technical Errors, Show Incorrect Information and App Login Issue, Users Complain on X.
X User Complain About Showing Negative 83 Lakh Funding:
#Zerodha glitch , my funds are showing negative 83L. Almost gave me a heart attack this morning pic.twitter.com/R25oMsDpHD
— Operator_MM (@BaniyaTrader_) June 3, 2024
"This seems like an ISP-related issue. Please try using an alternate Internet connection and check. If the issue persists, please create a ticket at http://support.zerodha.com with ISP and location details so we can have this resolved at the earliest," Zerodha said. Google Meet New Feature Update: Search Giant Now Lets You Use Features Like Polls, Q&A During Live Streams on Mobile.
Both the Nifty 50 and the BSE Sensex soared to record highs. The Nifty 50 climbed 2.89 per cent to 23,181.50 points, while the BSE Sensex gained 2.91 per cent to 76,110.93 points on Monday.
(The above story first appeared on LatestLY on Jun 03, 2024 12:14 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).