WhatsApp Carts Feature Introduced for Easy Shopping, Here’s How to Use WhatsApp Carts

In a bid to make buying and selling easier, WhatsApp on Tuesday announced to bring carts on its platform for millions of businesses and shoppers globally including in India.

WhatsApp Carts (Photo Credits; WhatsApp)

New Delhi: In a bid to make buying and selling easier, WhatsApp on Tuesday announced to bring carts on its platform for millions of businesses and shoppers globally including in India. With carts, people can browse a catalog, select multiple products and send the order as one message to the business. What is WhatsApp OTP Scam? Here's How You Can Prevent It.

"This will make it simpler for businesses to keep track of order inquiries, manage requests from customers and close sales," WhatsApp said in a statement. "Carts are going live around the world today – just in time for the holiday season," WhatsApp said. "Carts are great when messaging businesses that typically sell multiple items at once, like a local restaurant or clothing store," it added.

Globally, more than 175 million people message a WhatsApp Business account every day and more than three million people in India view a business catalog each month.

Using carts is easy.

Simply find the items you want and tap "add to cart." Once your cart is complete, send it as a message to the business. The need for digital tools to shop has increased manifold during the pandemic. In fact, according to a recent survey, 76 per cent of adults in India said "I am more likely to do business with/purchase from a company that I can contact via messaging than one that I cannot."

(The above story first appeared on LatestLY on Dec 09, 2020 08:59 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).

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