Samsung Apologizes To Galaxy Fold Customers in US After Failing To Confirm Shipping Date For Its Foldable Phone
The units given to international tech reviewers encountered display distortion and screen flickering issues, forcing the South Korean giant to postpone its launch in Hong Kong and Shanghai on April 23 and 24 respectively, and issue a recall of review units.
San Francisco, May 8: Samsung Electronics has said that it cannot confirm the shipping date for "Galaxy Fold" smartphone, tendering an apology to its pre-order customers in the US for the delay. According to a report in Forbes on Tuesday, the South Korean giant has announced it is going to start automatically cancelling orders for its highly-anticipated foldable device that faced problems with its display. Google I/O 2019: Google Focusing on Foldable Phones Even After Samsung Galaxy Fold Embarrassment.
Those who have ordered the $2,000 device would still get the device if they specifically tell Samsung that they want to receive it.
Unless customers say so, the US Federal Trade Commission regulations mean that Samsung must cancel all Galaxy Fold pre-orders if it failed to release the device before May 31. Google's AI Forecasting Service Can Predict Floods With 75 Percent Precision; To Be Rolled Out in India Before Monsoons.
Just when the industry through innovation in the smartphone business had hit stagnation, Samsung wowed the world with its first foldable device "Galaxy Fold," worth a whopping $2,000. The super-premium phone that took almost a decade in the making opens like a book when unfolded. However, the expectations took a beating when reports of the Galaxy Fold issues surfaced.
The units given to international tech reviewers encountered display distortion and screen flickering issues, forcing the South Korean giant to postpone its launch in Hong Kong and Shanghai on April 23 and 24 respectively, and issue a recall of review units.
Defending its devices just days before its roll-out, a Samsung spokesperson assured that the firm would "thoroughly inspect" the units. The Galaxy Fold is expected to be priced around Rs 1,40,790 in India.
(The above story first appeared on LatestLY on May 08, 2019 01:32 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).