New Delhi, September 17: Salesforce has reportedly introduced “Agentforce” a new set of AI agents to improve employee productivity across various business areas, including service, sales, marketing, and commerce. Salesforce is expected to streamline workflows and assist businesses in delivering better customer experiences by using artificial intelligence (AI). The development can be seen as a key development for Salesforce by using AI technology to enhance productivity in businesses.

As per a report of Business Standard, Salesforce has unveiled the “Agentforce” AI agents to boost productivity in areas such as sales, service, and marketing. It is said to have a special tool called the Agentforce Atlas Reasoning Engine. The tool can analyse data on its own, make decisions, and carry out tasks without needing much help. Additionally, Agentforce offers easy-to-use tools that allow companies to create and launch their own custom agents without needing to write a lot of code. OpenAI Increases Message Limits for Plus, Team Users on OpenAI o1-mini and OpenAI o1-preview Models; Check Details.

Marc Benioff, CEO of Salesforce reportedly said, “With advanced security features, compliance with industry standards, and unmatched flexibility, Agentforce offers a fully tailored, enterprise-ready platform designed for immediate impact and scalability. With this, we aim to empower one billion agents by the end of 2025.” As per multiple reports, employees will be able to perform different tasks. They can analyse data, make decisions, and handle activities like responding to customer service questions, assessing sales leads, and improving marketing campaigns with this new tool. Bill Gates Gives India ‘A’ for Its Focus on Solving Malnutrition Problem, Says Country Has More Focus on Issues Than Any Other Government.

As per reports, Unlike copilots and chatbots that depend on people to give them instructions, Agentforce works on its own. It can find the necessary information when needed, create plans for different tasks, and carry out those plans without needing any help from humans. This makes it a more advanced tool. Companies such as IBM, Amazon Web Services, Google, Box, Certinia, Copado, Coupa, Honeywell, Workday, and Zoom are members of the Agentforce Partner Network. Together, they have created over 20 agents and actions that will be offered on the Salesforce AppExchange.

(The above story first appeared on LatestLY on Sep 17, 2024 01:00 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).