Indian Government Approves Rs 128 Crore for CPGRAMS Version 8.0 With Upgraded Technology Platform, To Be Implemented in Next Two Years: DARPG
The government has approved an allocation of Rs 128 crore for CPGRAMS (Centralised Public Grievance Redress and Monitoring System) version 8.0 with an upgraded technology platform to be implemented over the next two years, Department of Administrative reforms & Public Grievances (DARPG) said on Tuesday.
New Delhi, June 4: The government has approved an allocation of Rs 128 crore for CPGRAMS (Centralised Public Grievance Redress and Monitoring System) version 8.0 with an upgraded technology platform to be implemented over the next two years, Department of Administrative reforms & Public Grievances (DARPG) said on Tuesday.
The IBM Center for The Business of Government, US invited DARPG on June 3 to make a presentation to the representatives of the US Government, as well as stakeholders who work with the IBM Center via video conferencing. During the presentation, the government announced this allocation. ChatGPT Not Working? AI Chatbot Suffers Global Outage, Affects Several Users, OpenAI Fixing It.
Dan Chenok, Executive Director of IBM Centre for the Business of Government, conducted the interaction, in which several commendations were received from US government officials. The key highlights of the presentation included the acknowledgement of technology's potential to bridge the gap between citizens and government, empowering citizens, and optimising transparency and accountability. Microsoft Privacy Violation: Tech Giant Faces Complaints in EU Over Violating Children’s Data Protection Rights.
The intelligent grievance monitoring dashboard and the tree dashboard, which were developed using artificial intelligence (AI)/ machine learning (ML) practices, were also presented to enable the handling of disaggregated data sets, enabling evidence-based policy-making and data-driven policy interventions. During the presentation, the DARPG also mentioned that India has succeeded in the redressal of over 1.5 lakh grievances per month and has mapped 1.02 lakh grievance officers on the CPGRAMS portal.
(The above story first appeared on LatestLY on Jun 04, 2024 03:58 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).