San Francisco, September 15: If you own a Pixel Watch and accidentally breaks its screen, then getting it officially repaired by Google isn't in the cards. On Reddit and Google support forums, a number of Pixel Watch owners have taken out their frustrations about the inability to replace cracked screens, reports The Verge. In it, a support representative stated that Google "doesn’t have any repair centres or service centres" for the device.

"At this moment, we don’t have any repair option for the Google Pixel Watch. If your watch is damaged, you can contact the Google Pixel Watch Customer Support Team to check your replacement options," Google spokesperson Bridget Starkey was quoted as saying. Xiaomi Redmi Note 13 Likely To Be Launched in India Soon: Know Expected Launch Date, Specifications and Other Details.

Starkey also pointed to Google’s hardware warranty policy, which states, "this Limited Warranty does not apply to damage caused by -- (1) normal wear and tear; (2) accidents; (3) misuse (including failure to follow product documentation); (4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by Google-authorised technicians; and (8) external causes such as, but not limited to: liquid damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied to the Google product, and extreme thermal or environmental conditions." IT Major Infosys Only Indian Company in TIME’s Top 100 World’s Best Companies of 2023 List.

According to the report, this kind of warranty means leaving owners on their own to deal with damage caused by drops or accidental strikes, and as per Google’s Store, there is no option for an extended warranty to go with a Pixel Watch. If users' Pixel Watch is accidentally damaged, then they are on their own. Meanwhile, California passed a right-to-repair law requiring companies to offer replacement parts for electronics priced $50 and higher for three years, and for $100 and higher for seven years.

(The above story first appeared on LatestLY on Sep 15, 2023 03:35 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).