Fresh Layoffs Coming: US Telecom Carrier Verizon Issues Layoff Warning to Over 6,000 Employees in Customer Service Operation

US telecom carrier Verizon has warned its customer service employees about impending layoffs as part of "restructuring" and "streamlining" measures.

US Telecom Carrier Verizon (Photo Credit: Verizon)

San Francisco, May 25: US telecom carrier Verizon has warned its customer service employees about impending layoffs as part of "restructuring" and "streamlining" measures.

Over 6,000 employees received a pre-recorded message from the company about upcoming "significant" layoffs, reports The Verge. Meta Layoffs Continue! Facebook Parent Company Conducts Fresh Round of Job Cuts, 6,000 Employees To Be Axed Globally.

They were told they would be able to accept a severance offer (two weeks per year of tenure) or, in select cases, apply for roles to "transition to the next stage of your career journey".

According to an internal document provided to The Verge, those roles revolve around customer experience, loyalty, and technology positions. The layoff warning as the company lost 127,000 postpaid subscribers in the first quarter this year.

The company appointed Sowmyanarayan Sampath as CEO of Verizon Consumer Group in March, which oversees its customer service operation. The company has given affected workers a deadline of June 7 to make a decision on their preference. Amazon Layoffs Leave Employees Frustrated; 1,000 Workers in Seattle Plan to Walk Off Job Over Sackings and 'Work From Office' Rule: Report.

"Those who apply for new positions are not guaranteed to be hired, and for those who don't take the severance option, June 23rd is the date that Verizon will inform employees of their future at the company," the report said late Wednesday. The US telecom carrier was yet to comment on impending layoffs officially.

(The above story first appeared on LatestLY on May 25, 2023 09:38 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).

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