Singapore Airlines CEO Goh Choon Phong has issued a public apology in the aftermath of a tragic incident aboard flight SQ321 from London to Singapore. The apology comes after one passenger lost their life and multiple others sustained injuries due to severe turbulence encountered during the journey. The incident occurred when the Boeing 777-300ER aircraft, carrying 211 passengers and 18 crew members, experienced sudden extreme turbulence at an altitude of 37,000 feet. Despite the efforts of the crew, the turbulence proved to be fatal for one passenger and left several others injured. In a video message addressing the incident, CEO Goh Choon Phong expressed profound regret, stating, "We are very sorry for the traumatic experience that everyone on board the flight, SQ321, went through on Tuesday." He extended condolences to the family and friends of the deceased passenger and assured that the airline is cooperating fully with relevant authorities to investigate the circumstances surrounding the incident. Singapore Airlines Boeing 777 Flight Experiences Severe Turbulence; One Passenger Dead, Over 30 Injured.

Singapore Airlines Hit by Severe Turbulence 

Singapore Airlines CEO Issues Apology 

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