Zomato CEO Deepinder Goyal announced that the platform launched a new feature allowing customers to delete their past orders from the platform history. This new option was introduced by Zomato when a customer explained his situation on X. A user named Karan Singh (@karan_sing79499) tagged Zomato. It posted on X saying that he could not order late at night due to his wife catching him doing so and checking the order history. He said, "And the worst thing is i cannot delete order history. Bye bye zomato or make me delete order history as when i order things". In response, Deepinder Goyal announced that a new 'Zomato Order Delete' feature was launched for the Karan and people alike. The Zomato CEO said, "This touched multiple systems and microservices. We are rolling it out to all customers as we speak." Zomato Fails To Deliver Momos Worth INR 133, Told To Pay INR 60,000 to Woman in Karnataka.
Zomato Order Delete Feature Announced by CEO Deepinder Goyal
For Karan and many others - you can now delete orders from your order history on zomato. Use it responsibly 🙏
Sorry, this took us a bit of time to prioritise and build. This touched multiple systems and microservices. We are rolling it out to all customers as we speak. https://t.co/Vwfr6Fs087 pic.twitter.com/0UMUnDuj0j
— Deepinder Goyal (@deepigoyal) July 12, 2024
Zomato Customer Complaint Over Not Able To Delete Orders
@zomato this is sorry to say that i cannot order late night orders now bcoz my wife has caught me ordering late night orders by checking order history. And the worst thing is i cannot delete order history. Bye bye zomato or make me delete order history as when i order things 😪
— Karan Singh (@karan_sing79499) December 12, 2023
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