Groww has come out and clarified the claims by of a customer about not being able to redeem a Mutual Fund Investment on the platform on June 19, 2024. Recently, a customer named 'Hanendra Pratap Singh' raised an issue about being unable to redeem her investment in a mutual fund even after Groww generated her folio. According to a report, she learned that her folio number did not exist, and all the details were removed. Groww clarified on X about this issue. The company said her account showed an incorrect investment due to a recon issue. The company said that no investment was made from her account, and no money was debited. Groww said, "We deeply regret the reporting error and have resolved the issue". Groww Investor Claims Fraud, Trading App Credits Claimed Amount and Resolves Issue.
Groww Provides Clarification on Hanendra Patap Singh Facing Issue on Redeeming Mutual Fund Investment:
— Groww (@_groww) June 24, 2024
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