Google Pay User Alarmed by Misleading Card Notification Email, Company Confirms It Was Sent by Mistake, No Unauthorised Access Detected
Google Pay mistakenly sent an email notification about an old card to Arran Dickson, causing user concerns. They later confirmed no unauthorised access occurred and apologised.
Google Pay faced concerns from a user after an email alert was sent in the early hours to Arran Dickson. On October 3, 2024, Arran Dickson (@_Arran_) shared his experience on the Elon Musk-run X platform, mentioning that Google Pay sent him an email at 4 AM stating he had added a new card. Upon checking, he found it was an old, expired card, and he noticed no other suspicious activity. Arran also noted that others on Reddit had reported similar experiences and asked, "Google Pay, should we be concerned?" In response, Google Pay acknowledged the error in a post on October 4, 2024. They reassured Arran that the email notification was sent by mistake and confirmed that no unauthorised access occurred. Google Pay apologised for the inconvenience, and Arran thanked them for confirming the situation. Google Pay Partners With Muthoot Finance To Provide Gold-Backed Loans to Small Businesses and Consumers.
Google Pay Acknowledge Email Notification That Was Sent by Mistake
Arran Dickson Says ‘Thank You Confirming’
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