An Amazon India user recently took to X (formerly Twitter) after an Amazon seller allegedly defrauded him. In a series of posts, the man said he ordered a Tissot PRX watch on July 21 and received the product a week later. He said that he checked the watch's authenticity on Tissot's website and learned that it was a "used" watch that he had received. Sharing videos and photos, the man claimed that the Amazon seller sent him a used product. After a complaint, the Amazon customer received a replacement but was shocked to see an Armani watch in the Tissot box. Once again, the man raised a complaint, following which the customer service told him that they would raise another complaint for investigation. However, the issue was not solved. The man stated that the customer service kept him on hold several times and even transferred his call to their seniors. Alleging harassment, the man said that the watch was supposed to be a gift for his uncle, whose birthday was on August 2. "But all I have faced is mental torture," his tweet read. What Is Amazon OTP Scam? Know All About New Online Fraud and Ways to Protect Yourself From Scammers Posing as Amazon Customer Service or Delivery Agents.
Man Receives 'Used' Watch from Amazon
The fraud seller had sent a used product. I complained to @AmazonHelp and they offered a replacement with assurance that strict action will be taken against the seller.
When the replacement was recieved we found that seller had sent an Armani watch in the Tissot box.
See video: pic.twitter.com/eqw4EhzIwf
— The Disciplined Investor (@Disciplined_Inv) August 13, 2024
X User Claims Harassment by Amazon and its Customer Service
They told me that they will resolve the issue by 12th August. I waited and contacted them on 12th.
They kept asking me to hold and transferring the call to their seniors. This went on for 45 mins. But to no help.
They again told me to wait another 24 hrs. I waited again.
— The Disciplined Investor (@Disciplined_Inv) August 13, 2024'
'All I Have Faced Is Mental Torture'
This was supposed to be a gift for my uncle whose birthday was on 2nd August. But all I have faced is mental torture.
Request to retweet as much as possible for fast resolution and also so that this doesn't happen to others.@jagograhakjago @amazonIN @amazon @AmazonHelp
— The Disciplined Investor (@Disciplined_Inv) August 13, 2024
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