A customer on July 9 called out Zomato on LinkedIn for its "exceptionally bad service" after he allegedly found a sharp object in one of his food orders. The frustrated customer, Karan Aryan, criticised Zomato, writing, "Playing with people's lives is not cool". He detailed how Zomato's customer care executive failed to address his concern, repeatedly "copy-pasting" responses and refused to issue a full refund. The LinkedIn post has gone viral on social media platforms, garnering significant attention. After Aryan lodged a complaint, a customer care executive apologised. Zomato Fails To Deliver Momos Worth INR 133, Told To Pay INR 60,000 to Woman in Karnataka.

Customer Calling Out Zomato on His LinkedIn

Viral LinkedIn Post of Customer Who Found Sharp Object in Zomato Food (Photo Credits: LinkedIn/Kumar Aryan)

Customer's Conversation With Zomato’s Customer Executive

Zomata Requesting To Share Video As the Customer Complains (Photo Credits: LinkedIn/Kumar Aryan)
The Customer Shared the Video Proof of His Order (Photo Credits: LinkedIn/Kumar Aryan)
Zomato Customer Care Executive Apologises (Photo Credits: LinkedIn/Kumar Aryan)

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