Amul Ice Cream Ordered From Zepto Had 'Oily Frothy Liquid', Customer Claims; Company Responds

A customer has raised concerns over the quality of Amul’s Vanilla Gold ice cream purchased from Zepto, a popular online grocery delivery service. The customer, a woman named Nandita Iyer, reported that upon opening the ice cream instantly after delivery, an oily frothy liquid had separated out. The customer expressed disappointment and described the condition of the ice cream as “gross stuff”. This incident has raised questions about the storage conditions at Zepto stores, with the customer suspecting that the store’s freezer might not have been powered on. Responding to the woman’s tweet, Zepto said “Hi, We regret this unpleasant experience. Could you please DM us your registered contact details or order ID? Our team will shortly get in touch with you.” Swiggy Told To Pay Rs 5,000 for Failing To Deliver 'Nutty Death by Chocolate' Ice Cream.

Woman Raises Concern Over Quality of Amul Ice Cream Ordered from Zepto

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