Insect Found in Pizza: Customer Demands Refund of Payment After Finding Dead Insect in Pizza, Zomato Apologises (See Pics)
A customer discovered a dead insect in his Mojo Pizza order and demanded a refund. Zomato quickly apologized, promised to address the issue, and assured a resolution with their restaurant partner.
A customer named Koshal discovered an insect in a pizza he ordered from Mojo Pizza. Upset with the unhygienic experience, he expressed his frustration on social media, tweeting, "I ordered pizza from Mojo Pizza, and one of the pizzas had an insect inside. I want a refund for the entire order—how am I supposed to eat the other pizza now?" In response, Zomato Care quickly acknowledged the issue, stating, "This doesn’t look good, Koshal. It must have felt terrible to go through this unhygienic experience. We're looking into this and will raise it with our restaurant partner immediately. Meanwhile, one of our team members will reach out to you shortly with an update!" Later, Zomato Care followed up, confirming that their team had addressed the matter via email, apologizing for the unpleasant experience, and assured Koshal that they were committed to serving better in the future. Worm on Pizza: Woman Shocked to Find Dead Insect on Pizza Ordered from Lapino'z (See Pic and Video).
Customer Demands Refund of Payment After Finding Dead Insect in Pizza
Zomato Apologizes and Promises Resolution
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