The District Consumer Disputes Redressal Commission (DCDRC) of Hyderabad recently ordered a hair salon to pay INR 1 lakh as compensation, apart from INR 25,000 as costs, to a woman who was forced to cut off her hair after a botched hair treatment. The woman applicant told the consumer court that her hair became matted and tangled after the treatment to a point where she was left with no option but to cut her hair, which went against her religious beliefs as a Sikh. The bench of President Uma Venkata Subba Lakshmi and Member Lakshmi Prasanna found that the consumer had produced sufficient documentary evidence to show that her hair became a "lump" after the hair spa services at the salon. Sony Mobile Fined by Court: Consumer Court Directs Sony Mobile Communication To Pay Over INR 50,000 to Woman for Not Repairing Her Handset.

Consumer Court Orders Salon to Pay INR 25,000 as Costs

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