iPhone Users Charged Higher Cab Fare? Ola, Uber Accused of Levying Different Fares for Same Ride on iOS and Android Mobile Phones
iPhone users complain of higher cab fares than Android users. Uber denies phone-based pricing, attributing differences to factors like distance and demand and Ola is yet to respond.
iPhone users have raised concerns over being charged higher cab fares compared to Android users. A post by Milind Khandekar on December 26, 2024, highlighted that rides booked through iPhones are more expensive than those on Android phones. The user shared an image showing the route from Madipakkam to Phoenix Mall Velachery, which costs INR 195 on an Android device but INR 260 on an iPhone. Another route from Avadi to Chennai Airport costs INR 961 on Android, while it costs INR 1,010 on an iPhone. Additionally, the T Nagar to Egmore route costs INR 180 on Android, compared to INR 344 on an iPhone. Another post by Sudhir (@seriousfunnyguy) stated that identical rides showed different fares on two different phones. The user said, “Same pickup point, destination & time but 2 different phones get 2 different rates. It happens with me as I always get higher rates on my Uber as compared to my daughter’s phone. So most of the time, I request her to book my Uber. Does this happen with you also? What is the hack?” As per a report of Times of India, Uber clarified that it does not personalise trip pricing based on a user’s phone model, attributing discrepancies to factors like distance, demand, and real-time conditions. However, Ola has yet to respond. Bhavish Aggarwal Announces Opening of 4,000 Ola Electric Stores in India Today Across Multiple Cities, Taluk and Towns To Reach Customers, Provide Services.
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