The Indian Railways Catering and Tourism Corporation (IRCTC) is winning hearts of everyone currently with their reply to a user's complaint about the kind of ads on their site. Just yesterday a user named Anand Kumar complained on Twitter to IRCTC about the obscene ads on his screen, also tagging the Railway Ministry handle and Piyush Goyal. The IRCTC was quick to address the issue and said the ads are displayed upon the user's search history. While this reply by the official handle impressed everyone, the man in question is still unconvinced. He replied to them stating their reply was very "vague and cryptic," asking Railways for further clarification. The user continued to get trolled on the site.
The IRCTC explained to him that what ads a person sees on their sites are based on a person's browsing history and based on Google's ad serving tool ADX. It is actually a cookie-based targeting done by the search engine. But clearly, the user who goes by the handle @anandk2012 did not get it. He replied to them saying they have a very cryptic reply and once again got trolled by users online.
Check Twitter User's Reply to IRCTC on Their Ads:
Very vague and cryptic reply. You are requested to please elaborate in detail with specific instance. IRCTC cannot shun the responsibility without providing the details.
— Anand Kumar (@anandk2012) May 30, 2019
He tried to blame the site again and also said they are shunning away from their responsibility. His tweet like the initial one was also made fun of by some others on Twitter.
Here's What He Tweeted to IRCTC Initially:
Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating @RailMinIndia @IRCTCofficial @PiyushGoyalOffc kindly look into. pic.twitter.com/nb3BmbztUt
— Anand Kumar (@anandk2012) May 29, 2019
Some people provided him links explaining how ads on Google work. Check some tweets of people responding to him.
Use Incognito Mode!
Please use incognito 😂😂🤦♂
— naveen (@naveeen76) May 30, 2019
Someone please explain?
Koi samjho isse,.... pic.twitter.com/bnoZJ2jBjz
— manjula (@sgm6450) May 30, 2019
People tried their bit of understanding
Uncle, main saral bhasha mein samjhata hu
Aap jo bhi website kholte hai, wo aapke browser history mein store hoti hai. Jo ad aapko dikhai dete hai, woh unpe adharit hota hai
Jaise mujhe cricket aur movies ka shauq hai, to mujhe IRCTC pe nayi movies ya bat, gloves k ads dikhte h
— Akshay Natu (@akshaynatu) May 30, 2019
Now it remains to be seen if the IRCTC provides an in-depth explanation for his claim. And if they do try and explain in more detail it will be funny for sure. Clearly, the guy needs to do more research into Google Ads or clear his browsing history ASAP!
(The above story first appeared on LatestLY on May 30, 2019 12:19 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).