IndiGo Web Check-In Is Now Chargeable! New Pay to Select Your Seat Policy From Airlines Irks Twitter
The revised policies has been initiated already since November 14, but came into limelight only after when a traveller wrote on Twitter about his IndiGo web check-in experience.
If you are planning to reserve your seat early by checking-in online, give it a pause. As the flexibility is not free any more. That’s right. Apart from the unreasonable amount to travel, now you will have to pay an extra amount if you want to go for online check-in to reserve your seat. India’s most significant and apparent low-cost airline IndiGo has announced to now charge for web check-in of all seats at the carriers. The prices vary between Rs. 100 to Rs. 800 depending on the preference. Naturally, the new policy pissed off the travellers. Indigo's Neo Engine Faces Trouble Mid-Air, Pilot Continues the Flight to Land at Port Blair; Airline Issues Clarification.
Earlier, the budget carrier would charge extra only for a few seats including those along the aisle, window-facing or offering additional legroom if checked in online. To clarify, Tata’s low-cost airlines will continue to allot seats without extra charge to flyers who check in at the airport and those with corporate bookings. According to the airlines, the revised policies has been initiated already since November 14, but came into limelight only after when a traveller wrote on Twitter about his IndiGo web check-in experience. IndiGo Passengers Don’t Panic for Your Cancelled Flights! You Can Get Full Refund & Reschedule Tickets at Zero Cost.
IndiGo web check-in is now chargeable!
The airlines' reply came in as a shock to the netizens. “As per our revised policy, all seats will be chargeable for web check-in. Alternatively, you may check-in at the airport for free. Seats will be assigned as per the availability,”
As expected, IndiGo's new pay to select your seat policy irked Twitter.
IndiGo responded to the tweet. In a series of tweets, IndiGo made further clarifications like if the tickets bought together with the same PNR will get seats together, to which the airlines clarified that the same is not guaranteed. You can get the seat together only through web check-in; otherwise, you will have to go for free seats, which will be allocated as per availability.
Besides, the charges will be added even when a passenger selects the option of web check-in at the time of buying the ticket. IndiGo’s new policy could mean longer queues at the counters and also additional workload for its staff. The new rule will take time getting used to.
(The above story first appeared on LatestLY on Nov 25, 2018 09:29 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).