Zomato, Hotel Fined Rs 55,000 For Serving Chicken Instead of Paneer
A consumer court here slapped a Rs 55,000 fine on food delivery platform Zomato along with a hotel for delivering non-vegetarian food to a lawyer who had ordered a vegetarian dish.
Pune, July 7: A consumer court here slapped a Rs 55,000 fine on food delivery platform Zomato along with a hotel for delivering non-vegetarian food to a lawyer who had ordered a vegetarian dish.
According to media reports, the consumer court directed Zomato to pay the fine within 45 days to city-based lawyer Shanmukh Deshmukh who was delivered non-veg food not just once, but twice. He had ordered paneer butter masala but was delivered butter chicken instead. Zomato In Trouble Again? Man Alleges Plastic in Food, Hotel Owner Says 'Delivery App Rider Must Have Changed it'; See Pics.
"Since the curries of both dishes look alike, he didn't realise it was a chicken dish and ate it," said the reports.
According to Zomato, the lawyer complained against the food delivery platform to defame it as it had refunded his amount. Zomato told the consumer forum that the error lay with the hotel which supplied the wrong dish, but the forum considered it to be equally guilty.
The hotel, however, admitted its mistake. Zomato and the hotel were directed to pay Rs 50,000 for deficeincy in service and the remaining amount for mental harassment.
(The above story first appeared on LatestLY on Jul 07, 2019 10:50 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).