New Delhi, October 22: Piyush Goyal has stepped in to solve the ongoing fight between restaurants and the food aggregators. Goyal has reportedly asked the National Restaurant Association of India to enlist its grievances against aggregator companies, including the issue of discounts that the group says, has hampered their businesses and is eating on to their profits
According to an Economic Times report, Goyal is working to resolve the stalemate between NRAI and food delivery and search platform Zomato on deep discounting. Several restaurants across the country are taking part in the Logout campaign and have said that they will not be back until the “deep-discounting phenomenon” is off the table. Zomato is Logging Out of the Logout Campaign, Says Deepinder Goyal While Backing Changes Made in Gold Plan.
These restaurants in several major Indian cities have reportedly de-listed themselves from the dine-in programmes of services like Zomato over the "unsustainable" deep discounts offered by the aggregators, saying the table reservation services were hurting their business model. Zomato Calls for Truce with Restaurant Owners, Says Willing to Rectify Mistakes.
Zomato had tweaked their popular Gold programme keeping in mind the grievances of the restaurant owners. However, inspite of changing it, restaurants refused to join back to their platform.
(The above story first appeared on LatestLY on Oct 22, 2019 11:54 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).