Navi Mumbai: RBI Orders Bank To Pay Rs 5,000 to Mother-Son Duo for Cutting Rs 60 From Their Account Without Consent for Not Maintaining Minimum Balance
The bank had deducted Rs 60 from the mother-son's joint account as charges for not maintaining a minimum balance of Rs 1,000 in their bank account. In two separate transactions, Canara Bank deducted Rs 60 from the mother-son's account for not maintaining the minimum balance.
Mumbai, September 6: A senior citizen woman and her son received Rs 5,000 as compensation from Canara Bank following an order from the Reserve Bank of India. The Canara Bank's Kopar Khairane branch had reportedly deducted Rs 60 from the senior citizen and her son's joint account for not maintaining the minimum balance. The RBI found that the bank cut the money from their bank account without informing them.
After the RBI order, not only did the bank pay Rs 5,000 as compensation but also returned the Rs 60, which they had deducted for not maintaining the minimum balance, reports Mid-day. In her complaint, senior citizen Rama Gupta (63), a resident of Kopar Khairane, said that she and her son had not opted for the Rs 15 SMS value-added services. Mumbai: Thrown Out of House by Sex Worker in Kamathipura, Man Makes Fake Threat Call to Police Control Room, Arrested.
Due to this. they did not receive any notifications about the money being deducted. According to the RBI rules, banks are required to inform customers before deducting any money from their bank account. Following RBI's direction on August 14, Gupta and her son, Anuj Kumar (35), received a compensation of Rs 5,000 for the deductions by the bank.
The bank had deducted Rs 60 from the mother-son's joint account as charges for not maintaining a minimum balance of Rs 1,000 in their bank account. In two separate transactions, Canara Bank deducted Rs 60 from the mother-son's account for not maintaining the minimum balance. Following this, Rama Gupta lodged a complaint with the bank manager. Mumbai Cops Arrest Two for Bid to Encroach Prime MMRDA Plot by Dumping Debris.
After another visit, bank officials told her verbally that they would not refund the money as she had not availed of the SMS value-added services to receive transaction notifications. Later, the Guptas complained to the Canara Bank Circle Office at BKC, who said they would not receive a refund, and a few days later, the officer closed the case. This is when RBI intervened and awarded compensation.
(The above story first appeared on LatestLY on Sep 06, 2023 03:50 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).