Mumbai, December 17: In a surprising incident, the BEST bus driver forgot his route and it led to extreme chaos among commuters on a Monday morning. The incident led to panic like situation, where travellers advised the driver on which route needs to be taken. The bus was for route 88 —Mantralaya to Pratiksha Nagar and both the driver and the conductor were not aware of the route.

The issue has been forwarded to senior officials from BEST transport wing and the committee has assured appropriate action will be taken against them. A few committee members approached BEST to lodge a complaint on the issue. Mumbai: BEST Buses Record Rs 132 Crore Revenue Loss in 2018-19 Due to 'Ticketless Travel'.

The rates of the BEST bus fare was recently slashed to increase the daily ridership count. In October, it was announced that there would be no BEST fare hike till 2021, inspite of the losses rising to Rs 2,250 crores for 2020-21. The reduction in fares has further led to the loss of the undertaking.

(The above story first appeared on LatestLY on Dec 17, 2019 11:54 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).