New Delhi, November 4: Budget carrier IndiGo on Monday announced that their flight operations across all airports in India will be hit as its server is reportedly down since Monday morning. According to a tweet by ANI, the airline said efforts are being made to resolve the issue at the earliest. "Our systems are down across the network. We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue asap. For assistance, contact us on Twitter/Facebook or chat with us for any help", the airline tweeted.
The airline is helping the customers through phone and chats. In a statement, the company said added saying that its systems are down across the network. "We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue asap", IndiGo added. IndiGo, GoAir Barred From Flying Airbus 320neo Fitted With PW Engines to Port Blair Airport.
Here's the tweet by IndiGo:
#6ETravelAdvisory : Our systems are down across the network. We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue asap. For assistance, contact us on Twitter/Facebook or chat with us at https://t.co/MLOVgXpFO0
— IndiGo (@IndiGo6E) November 4, 2019
Passengers travelling by the airlines could expect crowded counters and chaos at the airports across the nation as flight services are likely to be hit. Reports inform that several passengers in metro cities experienced long queues while boarding. According to a report by Indian Express, an IndiGo official in Chennai informed that apart from Chennai, the Gurgaon and the Pune servers are also facing the issue, which will take an hour to resolve.
Earlier this month, aviation regulator DGCA had told IndiGo to replace the Pratt and Whitney (PW) engines under both wings of 97 A320neo aircraft "at all costs" by January 31, 2020 or they would be grounded. Of the 97 aircraft, 23 have PW engines that have been used for more than 2,900 hours and have to be replaced in the first tranche by November 19, the Directorate General of Civil Aviation (DGCA) told the low-cost carrier.
To boost load factor at its recently-launched international flights, IndiGo on Sunday launched a brand campaign called "IndiGo Abroad: Happy to be your first." Earlier this year, the airline had launched its flights to Turkey, China, Vietnam, Myanmar and Saudi Arabia.
(The above story first appeared on LatestLY on Nov 04, 2019 11:58 AM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).