Air India Server Glitch: 155 Flights Delayed Till 8:30 PM Today, 18 flights Rescheduled
The average number of flights that Air India group, which also includes subsidiaries Alliance Air and Air India Express, flies daily are around 674.
New Delhi, April 27: The server glitch which struck Air India in the wee hours of Saturday will leave its impact till the end of the day. A total of 155 flights will be delayed till 8:30 pm for an average of two hours, said top officials of the national carrier. 18 other flights have also been rescheduled due to the five-hour shutdown of passenger service system (PSS) software. Air India Server 'Sita' Restored After Technical Glitch Since 3.30 AM, Confirms CMD Ashwani Lohani.
Thousands of passengers had a harrowing time Saturday morning at airports across the world as the airline's PSS software, which looks after check-in, baggage and reservation, did not function from 3:30 am to 8:30 am due to a technical glitch.
"155 flights, with an average duration of two hours, are expected to be delayed till 2030 hours," Air India spokesperson said. The airline's chairman and managing director (CMD) Ashwani Lohani said he expects normalisation of operations by Saturday night.
Irate passengers earlier in the day took to social media to vent their frustration after the unprecedented delay.
Does Not Behove of a National Carrier
The average number of flights that Air India group, which also includes subsidiaries Alliance Air and Air India Express, flies daily are around 674.
(With PTI inputs)
(The above story first appeared on LatestLY on Apr 27, 2019 02:42 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).