Pune, March 17: In another shocking incident, a Pune-based transgender was allegedly barred from entering Phoenix MarketCity on Thursday evening.  The victim, identified as Sonali Dalvi said that that security guard at the entrance refused to proceed with her security check and claimed that the mall’s policy did not allow transgenders to enter the premises.

“I went to Phoenix Mall in Pune for shopping. I was not allowed to enter the mall as the mall authorities said that their policy doesn't allow transgenders, when I asked them to explain, then they could not. I will now file a case against them”, Sonali said.

Sonali had gone for shopping to the mall around 8:00 p.m. on Thursday evening but as she proceeded to the ladies’ section for security check, the lady guard refused to check her belongings and proceeded to call other lady guards. “One of them came up to me and said transgenders are not allowed in the mall as per the company policy, and subsequently asked me to leave”, Sonali added.

Describing her ordeal, Sonali was quoted by ANI saying, “Later, a crowd gathered at the spot and asked the guards to let me go. However, one of them present there said I could enter, but have to refrain from going to the second and third floors. They kept me waiting for half an hour and kept giving me excuses. I have never been discriminated against in any public place so far. I will definitely file a case against the owners so that nobody from my community or any other faces this in the future,” Sonali added.

Reacting to the incident, the Phoenix Marketcity released an official statement refuted Sonali’s claims and clarified that the concerned person was allowed to enter the mall premises within no time. “We would like to state that based on the detailed report given by the security agency, the person in question was asked for verification by the security guards and directed to the desired destination in less than five minutes.

"We regret any inconvenience caused to the customer, but security precautions are part of the process. We would also like to clearly state that we neither had nor have any intentions of hurting sentiments or discriminating anyone on the basis of their caste or gender. In fact, we strongly believe in an inclusive society,” the statement added.

(The above story first appeared on LatestLY on Mar 17, 2018 01:48 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).