New Delhi, May 13: The Ministry of Railways on Wednesday issued revised guidelines on cancellation of already booked tickets and refund of fare amid the coronavirus outbreak. The revised guidelines on cancellation of already booked tickets and refund of fare will come into effect from March 21. According to the revised guidelines, if a train is cancelled by the railways, there will be auto refund of an e-ticket.
"If ticket is booked at the counter then refund will be given on submission of ticket upto six months from date of journey instead of three days excluding day of journey. If a passenger wishes not to travel, a full refund for already booked tickets, both PRS counter generated and e-tickets will be given," the railway board said. The railways also issued an order introducing the provision of waiting list starting May 22 for journeys not only on its presently operational special trains but also on all its forthcoming services.
Revised Guidelines on Cancellation of Train Tickets, Fare Refund:
Ministry of Railways issues revised guidelines on cancellation of already booked tickets and refund of fare, with effect from 21st March 2020. pic.twitter.com/61p2MgxzQ5
— ANI (@ANI) May 13, 2020
The railways has, however, capped the waiting list on these trains -- up to 100 for AC 3 tier, 50 for AC 2 tier, 200 for Sleeper Class, 100 for chair cars, and 20 each for First AC and Executive Class -- truncating the queues for confirmed tickets significantly. The changes will come into effect for tickets booked from May 15 for journeys beginning from May 22.
(The above story first appeared on LatestLY on May 13, 2020 10:50 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website latestly.com).